TERMS AND CONDITIONS OF STAY
“Góralska Dolina” Cottage
These terms and conditions set forth the rules for using the “Góralska Dolina” cottage and the terms of stay for guests. By making a reservation, you agree to the following rules.
§1. General Provisions
- The cottage is rented by the day.
- These rules apply to everyone on the premises.
- Guests are required to follow safety rules and observe the norms of social conduct.
- The person making the reservation is responsible for all guests staying at the property.
§2. Length of Stay
- The check-in period begins at 3:00 p.m. on the day of arrival.
- The stay ends at 11:00 a.m. on the day of departure.
- An extension of your stay is possible only with the prior consent of the property owner.
§3. Reservations and Payments
- Bookings can be made by phone, email, or through the available booking systems.
- A prepayment in the agreed amount is required to confirm the reservation.
- The prepayment is refundable only if the reservation is canceled no later than 30 days before the scheduled arrival date.
- If you cancel your stay less than 30 days before arrival, the prepayment is non-refundable.
- The remaining balance for the stay is due no later than the day of arrival, unless otherwise agreed.
§4. Rules of Stay
- Special events are not permitted in the cottage without the owner's consent.
- The number of people staying in the cottage may not exceed the number specified at the time of booking.
- Guests are required to keep the premises clean and to use the equipment properly.
- It is prohibited to remove the cottage's furnishings from the property.
§5. Jacuzzi and Sauna
- Use of the hot tub and sauna is at your own risk.
- Only sober individuals may use the equipment.
- Children may use the attractions only when accompanied by an adult.
- Bringing glass into the hot tub and sauna areas is prohibited.
- When you are finished using the devices, turn them off according to the instructions.
§6. Quiet Hours
- Quiet hours are in effect from 10:00 p.m. to 7:00 a.m..
- During this time, guests are required to remain quiet and not disturb others' rest.
§7. Guests' Liability
- Guests are fully liable for any damage caused by them or by their companions.
- Any defects or damage must be reported to the owner immediately.
§8. Animals
- Pets are allowed—they are accepted upon prior notification at the time of booking.
- The fee for a pet's stay is 35 zł for each full day or part thereof.
- Pet owners are required to supervise their pets at all times and to clean up after them on the premises.
- The pet owner is liable for any damage caused by the pet.
§9. No Smoking
- Smoking, e-cigarettes, and hookahs are strictly prohibited in the cottage.
- Smoking is permitted only in designated outdoor areas.
- Violating the smoking ban may result in an additional charge for ozone treatment and specialized cleaning.
§10. Safety
- For safety reasons, the use of personal heating devices is prohibited.
- Before leaving the cottage, guests are required to close the windows and doors and turn off the lights and electrical appliances.
- The owner is not responsible for any valuables left in the cottage.
§11. Departure
- On the day of departure, guests are required to leave the cottage in the same condition as when they arrived.
- The keys should be handed over as agreed with the owner.
§12. Final Provisions
- In matters not covered by these rules, the provisions of Polish law shall apply.
- The owner reserves the right to refuse further accommodation to guests who violate the rules and regulations, without refunding the cost of their stay.
- These Terms and Conditions are effective as of the date of their publication.
§13. Surveillance and the GDPR
- The premises are monitored to ensure the safety of guests and the protection of property.
- The owner of the “Góralska Dolina” facility is the controller of personal data.
- Personal data is processed solely for the purpose of processing reservations, ensuring security, and in accordance with applicable laws, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
- Every person has the right to access their data, correct it, and request its deletion in accordance with applicable laws.
- Detailed information regarding data processing is available from the facility owner.
Thank you for following the terms and conditions, and we hope you enjoy your stay at the “Góralska Dolina” cottage.